Welcome to Filipe Santos MD Consulting Ltd (“Company,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging with our services.
1. Scope of Services
1.1 Filipe Santos MD Consulting Ltd provides mentorship and educational services designed to support individuals in their professional and academic goals.
1.2 The specifics of our services may vary and are outlined on our website or provided directly to clients upon inquiry.
2. Eligibility
2.1 You must be at least 18 years old to use our services.
2.2 By registering for our services, you confirm that all information you provide is accurate and truthful.
3. Payment Terms
3.1 Payment for all services must be made in full before access to consultations or educational materials begins. Dr. Santos may allow instalment options upon request.
3.2 We accept payment via the methods outlined on our website.
3.3 All prices are listed in Canadian Dollars (CAD) and are subject to applicable taxes.
3.4 Refunds will be granted only as per our Refund Policy (section 7).
4. Confidentiality
4.1 We respect your confidentiality and will not disclose any personal information shared during consultations or services, except as required by law.
4.2 You agree not to share, reproduce, or distribute any proprietary content provided by Filipe Santos MD Consulting Ltd without explicit written consent.
5. User Responsibilities
5.1 You are responsible for providing accurate information and actively participating in the services provided.
5.2 You agree not to use the services for any unlawful or unauthorized purposes.
5.3 You understand that our guidance and mentorship do not guarantee professional or licensing outcomes.
6. Intellectual Property
6.1 All content, materials, and resources provided during our services are the intellectual property of Filipe Santos MD Consulting Ltd.
6.2 You may not copy, reproduce, or distribute any content without our prior written permission.
7. Refund Policy
7.1 Refund requests must be submitted in writing to [email protected].
7.2 Refunds will only be granted in accordance with the policies provided at the time of purchase.
7.3 No refunds are issued for completed consultations or services already rendered.
8. Limitation of Liability
8.1 Filipe Santos MD Consulting Ltd is not liable for any decisions, actions, or outcomes resulting from the use of our services.
8.2 We do not guarantee any specific results from participation in our programs or consultations.
9. Cancellations and Rescheduling
9.1 Consultations cancelled within 72 hours of the scheduled start time are non-refundable. All refunds are subject to a 10% administration fee.
9.2 Each consultation may be rescheduled once, provided the request is submitted at least 72 hours prior to the originally scheduled appointment.
9.3 Filipe Santos MD Consulting Ltd reserves the right to reschedule services due to unforeseen circumstances and will provide as much advance notice as possible.
10. Termination of Services
10.1 We reserve the right to terminate services for any user who violates these Terms and Conditions.
10.2 Upon termination, all unpaid fees will become immediately due, and access to resources will be revoked.
11. Privacy Policy
11.1 Your personal information will be handled in accordance with our Privacy Policy, available on our website.
12. Governing Law
12.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada.
13. Amendments
13.1 Filipe Santos MD Consulting Ltd reserves the right to modify these Terms and Conditions at any time.
13.2 Changes will be effective immediately upon posting on our website. Continued use of the services constitutes acceptance of the updated Terms.
Contact
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected] / [email protected]
Phone: +1 (437) 446-6827