Find your purchase email

Every book and course is delivered by email after checkout. If you cannot find yours, go through these steps in order.

1. Search for the delivery email

• Search for [email protected]. The sender name is Filipe Santos MD, and the subject names what you bought, for example “Your MCCQE Bundle - By Dr. Filipe Santos”.
• Look in the spam or junk folder and, in Gmail, the Promotions and Updates tabs.
• Search the inbox of the email address recorded at checkout. It may not be the address you use most, so check any other inboxes you have.
• Your Stripe receipt is a separate email. It confirms the payment; the files come in the delivery email.

2. Fellowship Finder pass

A pass is not a file: it is linked to the email used at checkout. Sign in at My Account with that email, where you can also ask for a one-time sign-in link.

3. Still nothing? Ask for it again

Fill in the details you used at checkout. If they match one paid order, the delivery email is sent again straight away to the address you choose, with a copy to the address used at checkout. Your files are sent to the address you enter in "Send it to".

Email used at checkout If you think it had a typo, type it as best you remember it. Name used at checkout Last 4 digits of the card you paid with Only the last 4 digits. Never type a full card number. Date of purchase What you bought (optional) Send it to The address where you want the files. It can be the same as the checkout address.

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Send my purchase

Paid with Klarna or Link, or the form cannot find your order? Write to [email protected] with the subject Resend my purchase, and give the email and the name used at checkout, what you bought, and roughly when. Every purchase is honoured. Please do not buy again: a second purchase does not speed anything up, it only creates a duplicate charge.

Never send or type a full card number, a password or a sign-in link. We never need them to find your order.